Support
Answers to common questions. Didn't find yours? Write to us — we reply within a day.
How do I meet a friend?
Open the game next to each other and tap “Meetup” — or tap your friend's pet peeking into your scene. Bluetooth and Wi-Fi need to be on; no internet required.
I got a new phone. How do I get my pet back?
The game keeps a backup in your iCloud. Sign in with the same Apple ID on the new phone and install Wumbi — on first launch it offers to restore your pet.
My pet is asleep and isn't growing.
If you're away for more than two days, your pet falls asleep and waits: it doesn't get hungry or sick, and it only grows up with you. Visit it and it wakes up.
How do I block or report a player?
At a meetup, use the “…” menu at the top; on the scene, long-press the neighbor. A blocked player won't appear nearby again. We review every report within a day.
How do I change the language?
In the game: Settings › Language. It changes right away, no restart.